Frequently Asked Questions
Can I use this on colors?
Yes. GAME READY SPRAY does not contain bleach or whitening ingredients. It is safe to use on colors and pinstripes.
How do I use this?
What kinds of stains does Game Ready Spray remove?
Game Ready Spray is a baseball stain remover and sports stain remover. Developed to target red clay, dirt, grass, eyeblack, and sports drinks.
Why am I being charged sales tax?
Sales tax is calculated and charged based on your shipping address.
Do you have any discount codes?
The best way to stay up to date with our promotions and sales is to subscribe to our Newsletter. You can do this at the bottom of every page on our website.
or
Keep up with us on social media, where we may post promotions and special giveaways for different locations.
"I placed my order but did not get a confirmation."
In most cases, your confirmation email is sent to the email associated with your order on our site. If you used an express pay method such as Shop Pay or PayPal, the confirmation email will be sent to the email associated with the express pay method.
How long will it take to receive my order?
All orders are shipped within one day of being placed. Orders with GROUND or GROUND SAVER SHIPPING have an estimated time delivery of 1-5 business days from when order is shipped.
Orders with STANDARD SHIPPING are shipped within one business day of being placed. Estimated time for delivery is 7-10 business days from when order is shipped.
Orders placed after 11 am cst or on the weekend, will be shipped the next business day. The first day the order ships DOES NOT count as a business day. Saturday is not a business day. We do not deliver orders on Saturday.
What is the status of my order?
Once an order has been placed, customers will receive a series of emails that will include:
1. An order confirmation with your Order Number
2. A confirmation of shipping
3. A delivery confirmation
What is your Return Policy?
No Return or Refunds Policy
All sales are final. We do not accept returns or offer refunds for any products purchased through Game Ready Spray. Please ensure that you carefully review all details of your order before making a purchase.
If the sprayer head is not working, make sure you turn the nozzle to the "spray" position. If it is still not working, contact us, provide photo proof of the damage and we will send you a new trigger sprayer. If you received a product that was broken prior to use, contact us and provide photo proof of the damage. And we will do our best to further assist you. If the packaging box is damaged, it is not in our control, you will have to contact the shipping service provider.
If you have any questions or concerns about a product or service prior to purchasing, please contact us at customercare@gamereadyspray.com and we will be happy to provide any additional information to assist you in making an informed decision.
Thank you for your understanding.